Can’t connect to my device in Tyme Wear app

There are a few issues that can make it difficult to connect your devices to the Tyme Wear app.

  1. Always make sure the device is charged, turned on and in range of the app.
  2. Some devices aren't discoverable until they start broadcasting a signal so put on the HR monitor or start biking so your devices will start broadcasting.
  3. Make sure that the device is Bluetooth enabled.
  4. Find out if the device can broadcast a signal to multiple devices or if it's limited to connected to one other device at a time. If your monitor can only connect to a single device, make sure it's been disconnected from other devices before connecting it to the Tyme Wear app.

If none of these options work for you, as always, reach out to us at support@tymewear.com and we'll help fix the issue.

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