On this page we have information about your accounts and managing these. 

Note on Emails
Many athletes choose to use multiple email accounts. Please keep a note of which email address you used to purchase your VitalPro and ProTraining and if you have a different email for your Tymewear Account. 

You can purchase a ProTraining subscription and activate it on Tymewear Account with a different email. 

Manage Tymewear Account

Manage your Tymewear account with activities and training preferences is via the Tymewear App or the Tymewear Dashboard. 

Manage Tymewear Purchases

There is no login or management page for purchases - after purchasing we provide email notifications which includes the order confirmation and shipping tracking information. 

Should you have any questions related to your purchase, please email support@tymewear.com and provide all relevant details so we can assist.  

Manage ProTraining Subscription

You can view your current ProTraining subscription plan inside your Tymewear account.

However, to manage your ProTraining plan and billing, click the "Manage billing". This will direct you to log in. Please enter the email address that is used for purchases (if it is not the same as the email used for your Tymewear account). You will then get a code via email and SMS that will allow you to manage your subscription

If you need any assistance with your subscription, please email support@tymewear.com and provide all relevant details so we can assist. 

Onboarding Emails

If you aren't receiving any emails from us to help with your onboarding, please check your spam folder and make sure to whitelist our support email address by adding us to your contact book. If you don't find the emails in the spam folder, make sure you're using the same email address as you used during checkout. Contact us if you need assistance: support@tymewear.com

Account Responsibilities

You are responsible for maintaining the confidentiality of your Account login information and are fully responsible for all activities that occur under your Account.  You agree to immediately notify Company of any unauthorised use, or suspected unauthorised use of your Account or any other breach of security.  Company cannot and will not be liable for any loss or damage arising from your failure to comply with the above requirements.

Please email support@tymewear.com to delete your account and data.